Privacy Policy.

Overview

Concera provides AI voice concierge and related services for businesses. This Privacy Policy explains how Concera may collect, use, disclose, and protect information when you visit our website, book a demo, contact us, or otherwise interact with us.

Information we may collect

Depending on how you interact with Concera, we may collect information such as your name, business name, email address, phone number, appointment or demo booking details, messages you send to us, and other information you choose to provide.

We may also collect limited technical information about how our website is used, such as device, browser, pages visited, and similar analytics information, where applicable.

How we use information

We may use information to:

• Respond to inquiries and provide requested information.
• Schedule and manage demos or other business communications.
• Operate, improve, and secure our website and services.
• Understand website performance and usage.
• Comply with applicable legal obligations and enforce our agreements.

Service providers and third parties

Concera may use third-party providers to help operate our website, scheduling, communications, analytics, hosting, and related services. Information may be processed by those providers as necessary to perform their services, subject to their applicable terms and privacy practices.

Cookies and similar technologies

Our website or service providers may use cookies or similar technologies for functionality, security, analytics, or other legitimate operational purposes. Your browser may allow you to manage or block certain cookies, although doing so can affect website functionality.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. We use reasonable administrative, technical, and organizational measures designed to protect information, but no system can guarantee absolute security.

Your choices

You may contact Concera to request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate business or legal requirements.

Third-party links

Our website may link to third-party websites or services. Concera is not responsible for the privacy practices or content of those third parties. Please review their policies directly.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective or last-updated date.

Contact

If you have a privacy question or request, please contact Concera at team@concera.ai.